Privacy Policy — CoatedMagnets

Scope

This privacy policy explains how CoatedMagnets ("we", "us") collects, uses, and protects information when you interact with our website at coatedmagnets.com or send us an inquiry email at [email protected]. This policy applies to buyers, sourcing teams, engineers, and any other visitors.

Information We Collect

Information you choose to share

When you send us an RFQ email or contact inquiry, we receive:

• Your name, company name, and email address
• Project details you include: dimensions, drawings, quantity targets, and application environment descriptions
• Any attachments such as product drawings, reference photos, or specification documents

We only collect this information when you voluntarily send it to us. We do not have a user registration or login system.

Information collected automatically

Our website uses analytics tools (Google Analytics) to understand general visitor behavior:

• Pages visited and time spent on each page
• Browser type, device type, and screen resolution
• Approximate geographic location (country and city level) derived from IP address
• Referring website or search engine

We do not collect personally identifiable information through analytics. IP addresses are anonymized before storage.

How We Use Your Information

We use the information you provide strictly for:

• Responding to your inquiry: reviewing your RFQ, preparing quotations, and coordinating sample or production details
• Project communication: following up on technical clarifications, shipping arrangements, and order status
• Website improvement: understanding which product pages and resources are most useful to visitors, so we can improve content quality

We do not sell, share, or rent your personal information to any third party. We do not use your information for marketing campaigns or newsletters unless you explicitly request updates.

Data Retention

• Inquiry emails and project files: retained for the duration of the business relationship plus 24 months, or as required for warranty and quality record purposes
• Analytics data: aggregated and anonymized; retained according to Google Analytics default policies (26 months)

Cookies

Our website may use essential cookies for basic functionality and analytics cookies through Google Analytics. You can control cookie behavior through your browser settings. Disabling cookies does not prevent you from browsing our product pages or sending inquiry emails.

For more details, see our Cookie Policy.

Third-Party Services

We use the following third-party services:

• Google Analytics: for anonymized website usage statistics
• Cloudflare: for content delivery, performance optimization, and basic security protection
• Email hosting provider: for processing inquiry emails sent to [email protected]

These services have their own privacy policies. We do not share your inquiry details with any third party beyond what is necessary to deliver our services.

Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access. Inquiry emails are handled through secure email infrastructure. Website traffic is encrypted via HTTPS.

Your Rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your personal data from our records (subject to legal retention requirements)

To exercise any of these rights, email us at [email protected] with the subject line "Privacy Request".

Children's Privacy

Our website and services are designed for business-to-business use. We do not knowingly collect information from anyone under the age of 18.

Changes to This Policy

We may update this policy as our services evolve. The current version will always be available at this URL. Material changes will be noted with an updated revision date at the top of this document.

Contact

For any questions about this privacy policy or how we handle your data:

Email: [email protected]
Website: coatedmagnets.com